Get in Touch With Us
Got a question about something you read on the-romans.co.uk, spotted an error, or want to suggest a brand we should look at? This page covers how to get in touch and what happens once you do.
Email Us Directly
The quickest way to reach us is by email. We read every message that comes in and try to respond within two working days. Send your message to [email protected].
Including a short summary of what your enquiry is about helps us route it to the right person and get a useful answer back to you sooner, rather than a generic holding reply.
What We Can Help With
- Questions about our reviews — If anything about how we cover slots not on GamStop, welcome offers or payment methods is unclear, ask and we will explain our reasoning.
- Corrections — Offers, bonus terms and rankings change. If you spot something on the site that looks out of date, we want to know so we can check it.
- Site suggestions — If there is a topic around non GamStop gambling you think we should cover in more depth, let us know what you had in mind.
- Partnership or media enquiries — If you represent a brand or publication and want to discuss working with us, tell us who you are and what you are proposing.
- Wellbeing concerns — If you or someone close to you would like information on managing gambling more safely, mention this in your message and we will point you towards independent support organisations. We are 18+ only throughout.
What Happens After You Message Us
Every email is read by a person on our editorial team, not answered by an automated script. Our aim is to reply within two working days, though this can stretch during busier periods. If your enquiry needs input from someone else on the team, we will say so and follow up once we have an answer.
Before You Write In About a Specific Casino
If your question relates to a particular operator's bonus terms, wagering requirements or account verification, it usually helps to have the casino's own terms page open alongside your message, since welcome offers change often and material conditions (minimum deposit, maximum bet while a bonus is active, expiry dates) sit with the operator, not with us. For a current, ranked look at the market, our Trusted Non GamStop Casinos UK 2026 page is a good starting point before you reach out.
What We Cannot Do
We are an independent comparison site, not a casino operator. We cannot access anyone's account, process a withdrawal, or resolve a dispute with a specific brand — those matters need to go to the casino's own support team or, where relevant, the licensing authority named on that operator's site. We also cannot process refunds, billing queries or account issues, since we do not run any gambling platform ourselves.
A Note on How We Work
Non Gamstop Casinos is funded in part through commercial relationships with some of the operators we cover, but this does not decide how a casino is rated or ranked on the site — our assessments are based on the same criteria for every brand. Reader feedback genuinely feeds into how we keep the site accurate, so if something we have published seems wrong or out of date, telling us helps every reader who comes after you.
Thanks for taking the time to reach out. We aim to make every reply worth the wait.